Accounting & POS Software Support - North Carolina, South Carolina, Georgia, Virginia, Tennessee
We are committed to our customers having the best software experience possible. By offering on-site, telephone, and web-based support, we can resolve any difficulties that may arise quickly and effectively. By walking customers through the troubleshooting process, we often can teach techniques that help prevent problems from occuring in the future.
Software Support may be purchased through a quarterly support agreement or on a per case/call basis. Support is available weekdays from 9:00am through 5:00pm, with extended hours by appointment.
Web Based Support
Using GoToAssist, we can "see" the problems as well as show you how to use your software more efficiently. This is a quick and easy way to resolve most support issues.
Click here to start a session.
Telephone Support
Call us at 828-452-9680 to talk to someone on our Support Staff. We can walk you through the GoToAssist program or use other troubleshooting methods to resolve your software issue.
On-Site Support
In tandem with our Software training, we offer on-site support to troubleshoot software problems and walk you through simple challenges. Since our clients' needs are as individual as they are, on-site support provides the best way to overcome more complex software issues. Contact us to set up an appointment.